At DocuWerx Corp., we prioritize the privacy and security of our customers and website visitors. This privacy policy explains the types of personal information we collect, how we use it, and the measures we take to safeguard it. If you have any questions or concerns, please don't hesitate to contact us at [email protected].
This is our best attempt to present a Privacy Policy for DocuWerx Corp (also known as DocuWerx | OnSite SATX in certain regions), referred to as "we," "us," or "our."
This policy outlines how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"). In the future, we plan to introduce "The Terms of our Ethos & Decentralization of Privacy Conditions".
Visit our website at https://DocuWerx.com, https://OnSiteSATX.DocuWerx.com, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing, or events Questions or concerns?
If you still have any questions or concerns, please contact us at [email protected].
TABLE OF CONTENTS WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS? WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
SUMMARY OF KEY POINTS This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process. Do we receive any information from third parties?
We do not receive any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to do so. Learn more about how we process your information. In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Learn more about how we keep your information safe. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting DocuWerx.com/DeleteMyData, or by contacting us.
We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect? Review the privacy notice in full.
WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
Names
Phone Numbers
Email Addresses
Mailing Addresses
Job Titles
Contact Preferences
Contact Or
Authentication Data
Billing Addresses
Debit/Credit Card Numbers
Employer's Name Usernames
US Commission Notary Public ID Number
US Commission Notary's Professional Insurance Policy No.
US Gov. Issued ID Type
US Gov. Issued ID Number
HOW DO WE PROCESS YOUR INFORMATION? In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user. To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. To post testimonials. We post testimonials on our Services that may contain personal information. To protect our Services.
We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. To evaluate and improve our Services, products, marketing, and your experience.
We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? In Short: We may share information in specific situations described in this section and/or with the following third parties. We may need to share your personal information in the following situations: Business Transfers.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. When we use Google Maps Platform APIs.
We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). Offer Wall. Our application(s) may display a third-party hosted "offer wall."
Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information.
When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS? In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
WHAT ARE YOUR PRIVACY RIGHTS? In Short:
You may review, change, or terminate your account at any time. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or
"UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists.
However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.
If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. If you have questions or comments about your privacy rights, you may email us at [email protected].
CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? Privacy Rights for Specific U.S. Residents Residents of California, Colorado, Connecticut, Utah, or Virginia have specific rights regarding access to personal information.
Here's a summary of what categories of personal information we've collected in the past twelve (12) months:
A. Identifiers Examples: Account name, Alias, Email address, Internet Protocol address, Mobile contact number, Online identifier, Postal address, Real name, Telephone contact number, Unique personal identifier Retention Period: As long as the user has an account with us
B. Personal Information as Defined in the California Customer Records Statute Examples: Name, Contact information, Education, Employment, Employment history, and Financial information Retention Period: As long as the user has an account with us
C. Protected Classification Characteristics Under State or Federal Law Examples: Gender and Date of birth Collected: Yes Retention Period: As long as the user has an account with us
D. Commercial Information Examples: Transaction information, Purchase history, Financial details, and Payment information Collected: Yes Retention Period: As long as the user has an account with us
E. Biometric Information Examples: Fingerprints and Voiceprints Collected: No
F. Internet or Other Similar Network Activity Examples: Browsing history, Search history, Online behavior, Interest data, Interactions with our and other websites, applications, systems, and advertisements Collected:
No G. Geolocation Data Examples: Device Location Collected:
No H. Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information Examples: Images and audio, Video or call recordings created in connection with our business activities Collected:
No I. Professional or Employment-related Information Examples: Business contact details in order to provide you our Services at a business level or Job title, Work history, and Professional qualifications if you apply for a job with us Collected: Yes Retention Period: As long as the user has an account with us J.
Education Information Examples:
Student records and Directory information Collected: No K. Inferences Drawn from Collected Personal Information Examples:
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics Collected:
No L. Sensitive Personal Information Examples:
Account login information,
Debit or credit card numbers,
Drivers' licenses,
Genetic data,
Passport numbers,
Social security numbers, and
State ID card numbers Collected: Yes
Retention Period: As long as the user has an account with us We will use and retain the collected personal information as needed to provide the Services or for:
Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category C - As long as the user has an account with us
Category D - As long as the user has an account with us
Category E - As long as the user has an account with us
Category F - As long as the user has an account with us Use and Disclosure of
Category G - Information Category L information, which includes sensitive personal details such as account login information and credit card numbers, may be used or disclosed to a service provider or contractor for additional, specified purposes.
You have the right to limit the use or disclosure of your sensitive personal information.
Other Personal Information Collection We may also collect other personal information outside of these categories in instances where you interact with us in person, online, or by phone or mail. This could include receiving help through our customer support channels, participation in customer surveys or contests, and facilitation in the delivery of our Services and response to your inquiries.
Use and Sharing of Personal Information To learn about how we use your personal information, please refer to the section "HOW DO WE PROCESS YOUR INFORMATION?" We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. More details can be found in the section "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
No Sale of Personal Information We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months and will not sell or share personal information in the future.
California Residents Under the "Shine The Light" law, California residents may request and obtain from us, once a year and free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the preceding calendar year.
If you are a California resident and wish to make such a request, please submit your request in writing to us. If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services.
Please contact us with the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Services, but be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice This section applies specifically to California residents. As per the California Consumer Privacy Act (CCPA), you have the following rights: Definition of a Resident A "resident" is defined by the California Code of Regulations as: Every individual who is in the State of California for other than a temporary or transitory purpose.
Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose. All other individuals are defined as "non-residents". If this definition of "resident" applies to you, certain rights and obligations regarding your personal information must be adhered to.
Your Rights with Respect to Your Personal Data Right to Request Deletion of Data - Request to Delete You can ask for the deletion of your personal information. We will respect your request and delete your personal information, subject to certain exceptions provided by law.
Right to be Informed - Request to Know Depending on the circumstances, you have a right to know: Whether we collect and use your personal information. The categories of personal information that we collect. The purposes for which the collected personal information is used. Whether we sell or share personal information to third parties.
The categories of personal information that we sold, shared, or disclosed for a business purpose. The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose. The business or commercial purpose for collecting, selling, or sharing personal information.
The specific pieces of personal information we collected about you. Please note, in accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We assure that we won't discriminate against you if you choose to exercise your privacy rights. Right to Limit Use and Disclosure of Sensitive Personal Information If we gather any of the following sensitive information:
Social security information, drivers' licenses, state ID cards, passport numbers Account login information Credit card numbers, financial account information, or credentials allowing access to such accounts Precise geolocation Racial or ethnic origin, religious or philosophical beliefs, union membership.
The contents of email and text, unless we are the intended recipient of the communication Genetic data, biometric data, and health data Data concerning sexual orientation and sex life You have the right to direct us to limit the use of your sensitive personal information to those necessary to perform the Services.
Once we receive your request, we can no longer use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes.
Sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.
To exercise your right to limit use and disclosure of sensitive personal information, please email [email protected] or visit: DocuWerx.com/DeleteMyData.
Verification Process When we receive your request, we will need to verify your identity by matching the information you provide with the information we already have on file. For example, depending on the type of request you submit, we may ask you to provide certain information that we can match with the information we already have on file.
We may also contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. Your Privacy Rights Verification of Identity: We only use the personal information included in your request to verify your identity.
In some cases, we may need to request additional information for verification purposes, but we will delete this information after the verification process is complete. Object to Processing: You have the right to object to the processing of your personal information. Request Correction: If your personal data is incorrect or no longer relevant, you may request its correction or ask us to restrict its processing.
Authorized Agent: You can designate an authorized agent to make a request under the CCPA on your behalf. The agent must provide valid proof of their authority to act on your behalf. Opt-Out: You can request to opt out from future selling or sharing of your personal information to third parties. We will act on this request within 15 days of receiving it. To exercise these rights, contact us at [email protected] or visit DocuWerx.com/DeleteMyData.
Colorado Residents If you are a resident of Colorado, the Colorado Privacy Act (CPA) provides you with specific privacy rights, including: The right to be informed about whether or not we are processing your personal data. The right to access your personal data. The right to correct inaccuracies in your personal data. The right to request deletion of your personal data.
The right to obtain a copy of the personal data you previously shared with us. The right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
Exercise Your Privacy Rights Email Us: You can submit a request to exercise your rights by emailing us at [email protected]. Visit Our Site: Alternatively, you can visit DocuWerx.com/DeleteMyData. Appeal a Decision: If we decline to take action regarding your request and you wish to appeal our decision, please email us at [email protected]. For Connecticut Residents This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
Right to be informed whether or not we are processing your personal data Right to access your personal data Right to correct inaccuracies in your personal data Right to request deletion of your personal data Right to obtain a copy of the personal data you previously shared with us Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling") We will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions, within sixty (60) days of receipt of an appeal.
Utah Residents This section applies solely to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have certain rights. Please note these rights are not absolute, and in certain situations, we may decline your request in compliance with the law. Your rights under UCPA include: The right to be informed about whether or not we are processing your personal data.
The right to access your personal data. The right to request deletion of your personal data. The right to obtain a copy of the personal data you previously shared with us. The right to opt-out of the processing of your personal data if it is used for targeted advertising or the sale of personal data. To exercise these rights, please email [email protected] or visit DocuWerx.com/DeleteMyData.
Virginia Residents Under the Virginia Consumer Data Protection Act (VCDPA): A "Consumer" is defined as a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context. "Personal data" is any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information. "Sale of personal data" means the exchange of personal data for monetary consideration.
If these definitions apply to you, we have certain obligations regarding your personal data and you have certain rights. Your rights under the VCDPA include: The right to be informed about whether or not we are processing your personal data. The right to access your personal data. The right to correct inaccuracies in your personal data. The right to request deletion of your personal data. The right to obtain a copy of the personal data you previously shared with us.
The right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling"). To exercise these rights, you may contact us by email at [email protected] or visit DocuWerx.com/DeleteMyData.
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. Verification Process We may request additional information to verify you and your consumer's request. Upon receipt of your request, we'll respond within 45 days. This period may extend by an additional 45 days, if necessary.
Right to Appeal If we decline your request, we will explain our decision. If you wish to appeal, email us at [email protected]. Within 60 days, we will inform you of any actions taken in response to your appeal. Privacy Notice Updates We may update this Privacy Notice to comply with relevant laws. The updated version will be effective as soon as it is accessible. We encourage you to review this notice frequently.
Contact Us If you have questions or comments about this notice, email us at [email protected] or contact us by post at: DocuWerx Corp 111 E 17TH #13327 Austin, TX 78701 United States Review, Update, or Delete Your Data You have the right to request access to, change, or delete the personal information we collect from you. To do so, please visit: DocuWerx.com/DeleteMyData.
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